Welcome to StoreExtender's FAQs!

Below, you will find answers to some of the most commonly asked questions about StoreExtender.com. You can browse through FAQs by category by selecting an option from the drop-down menu above and clicking "Apply".


All Categories
Q: Do i get notified when an order is placed on my site?

A: Yes, you will receive an email confirmation of each order placed on your site.
Q: How do i drive traffic to my site?

A; There are a number of ways to promote your online store. We have listed a few of the most common below.

  • In store promotions
  • Coupons
  • Advertising
  • Search engine optimization
  • Printing your webstore address on receipts or bag inserts 
  • Word of mouth - often the best tool
Q: Is there a minimum order?

A: No, The customer can order as much as they like.
Q: Do I get inventory availability?

A: Yes.
Q: Can I pick what I want or don’t want on web store?

 

A: Currently, only Eldorado products are available to use with the Storeextender program.  You can hide categories of products you do not wish to sell.

 
Q: What are Google AdWords?

A: Take a look at http://adwords.google.com/ for more information.
Q: When do I get reports and how do I get them?

A: Reports will be available within the interface when you log in.
Q: How and where do I get a URL?

A: You can get a domain name through GoDaddy.com if you don't already have one - we will provide directions on how to point an existing domain to our servers.
Q: What if my customers have a question/concern after they place an order?

A: There is a "contact us" page on your site, and a FAQ section.

If they cannot find the answer to their question in the FAQ section, they would fill out the "contact us" form and a reply will be emailed to them.
Q; How is the monthly fee handled?

A: The start-up and monthly fee will be billed to a credit card we keep on file for your account. You may cancel your account with 30 days written notice.
Q: When can I cancel my subscription to storeextender.com?

A: After initial 90 days commitment, you may cancel at anytime with 30 days notice to Eldorado. Please contact info@storeextender.com to cancel.
Q: Can I take my profits from my web site and pay my store's bill?

A: No.
Q: How much inventory will I have access to?

 

A: Currently ~ 15000 items

 
Q: Does Eldorado provide the DSL service?

A: No.
Q: How do I keep people from browsing the web to other sites while on my in-store computer?

A: Beyond our scope, but games can be played with the host's file and DNS settings on the computer.
Q: Does Eldorado provide the computers for the store?

A: No, but any computer will work for the site.